Dealer Customer Connect



Solution Overview

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Android OS based mobile app that is installed on the company provided phones of Sales consultants, service advisors, Insurance renewal team, pick-up/drop drivers etc. to improve the efficiency and revenues.

Impact ?

Sales teams find this solution useful in;

  • Reducing the leakages in sales leads. All incoming & outgoing call logs (including missed calls) on the mobile phones are recorded on webserver. Thereby improving the throughput of marketing campaigns.
  • Improving the Sales follow-up or Lead management process. Therefore impacting the topline.
Solution is also useful for CREs & Service advisors to contact and nurture customers for service due reminders, PSF etc.
Enables 100% call recording on mobiles , Location tracking & customized form builders


Sample Workflow

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Sample Workflow for ‘Sales’

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Sample Workflow for ‘Services’

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Lead Allocation Module

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CustomerConnect Mobile App

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