Agenda
Introduction
- Service Retention: Impacts on customer loyalty and dealer profitability
Best Practices
- How to strategize & leverage customer data?
- What tools to use for personalized communication?
- What are the best practices at TOP dealerships?
- How to empowering team? – Training on technology & soft skills
Interactive Q&A Session
- Addressing your queries and concerns
- Engaging in a lively discussion on service retention tactics
Who Should Attend
- Dealer Principals, GM & Business Heads
- Service and Customer Experience Managers
- CCM and Marketing Teams at dealerships
Why Attend?
- Discover how to revolutionize your service retention strategies
- Learn about cutting-edge tools and techniques
- Gain insights to maximize customer retention and drive business profitability
