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Digital + Offline Lead Management

Your ad budget brings the lead.
CAPTURE makes sure it doesn’t walk away.

Google, Meta, CarDekho, CarWale, OEM portals and showroom walk-ins — every enquiry lands in one inbox, gets auto-assigned to the right telecaller or DSE, and is tracked until it’s a booking.

Book a demo See how it works ↓
60-second walkthrough See CAPTURE in action →
The uncomfortable truth

You’re spending lakhs on ads. You’re still losing 1 in 5 leads.

70% of dealership ad spend goes to hyperlocal and social channels — with no unified follow-up system behind it.

15–20%of leads lost to delayed or missed follow-up
42 hrsaverage dealership response time to a digital lead
21–100×higher conversion when you respond within 5 minutes
3–5dealers a customer is simultaneously talking to
Ad spend split by channel
  • Facebook / Instagram / WhatsApp — 40%
  • Google Ads — 20%
  • Hyperlocal marketing — 35%
  • Website & others — 5%

Six channels, six inboxes, one overwhelmed telecalling team. Excel sheets and WhatsApp groups track leads with no accountability and no audit trail — and only the hand-picked survivors ever reach the OEM DMS. The rest simply vanish, and nobody can say which rupee of ad spend actually drove a booking.

Why leads fall through the cracks

Six quiet leaks, one very real cost

📋
01

Excel & WhatsApp chaos

No accountability. No audit trail. Just spreadsheets and group chats.

🧩
02

Leads scattered everywhere

Google, Meta, CarDekho, CarWale, walk-ins — no unified inbox.

⏱️
03

No follow-up SLA

Zero visibility into whether the first hour was ever used.

🗂️
04

DMS gets the leftovers

Only hand-picked leads make it in. The rest just vanish.

📉
05

Zero ROI clarity

No way to trace which rupee of ad spend drove a booking.

⚡
06

The customer’s already gone

Buyers talk to 3–5 dealers. Speed with quality wins the deal.

The solution

AUTOSherpa CAPTURE — the revenue activation layer

Only qualified leads enter your OEM DMS. Nothing else slips through.

  1. 📥

    Auto-capture

    Every lead from Google, Meta, CarDekho, CarWale, OEM portal & walk-in lands in one unified inbox instantly.

  2. 🎯

    Auto-assign

    Intelligent routing sends leads to the right telecaller or DSE based on brand, location and source logic.

  3. 📞

    Track every touchpoint

    Every call, WhatsApp message and meeting is logged automatically — no manual entries, no gaps.

  4. 📊

    Monitor ROI by source

    See exactly which campaign drove which booking, and optimise spend across Google, Meta & hyperlocal.

AUTOSherpa CAPTURE connected to every lead source via API

Every channel plugged straight in through API — no manual exports, no copy-paste.

What makes it different

Built to be the one app every department opens

Unified across teams

One app for all teams

Hover to see every department

New car, insurance, service, bodyshop, spare parts, used car, exchange and VAS — all teams, one platform, one customer profile.

SalesInsuranceServiceBodyshopUsed CarExchangeVASSpare Parts
Talk from one screen

Cloud dialer, built in

Hover to see what’s connected

Exotel, Servetel and Vodafone ready. Call, SMS, WhatsApp and Business WhatsApp — dial straight from the lead record, every touchpoint logged automatically.

ExotelServetelVodafoneWhatsAppSMS
Never per-department pricing

Pay as you go — every department included

Hover for the number
Unlimited

users included, every rooftop — create service advisors, front-office executives, DSEs and more without a separate line item for each team.

Gen AI + speech-to-text

AI call insights, automatically

Hover to see what’s inside

GPT, Gemini and Claude integration. 100% call recording with auto-transcripts in the customer’s own language, sentiment, key topics and next-best-action.

Auto-transcriptSentimentNext-best-action
One platform

Works across every revenue-generating department

New Car Sales Used Car Sourcing Insurance Renewals Exchange Offers Paid Service Extended Warranty Bodyshop Jobs Roadside Assistance Spare Parts Finance Offers New Car Sales Used Car Sourcing Insurance Renewals Exchange Offers Paid Service Extended Warranty Bodyshop Jobs Roadside Assistance Spare Parts Finance Offers
Beyond the first sale

Every retained customer becomes a fresh enquiry

CAPTURE connects workflows across the full ownership lifecycle, so an opportunity doesn’t disappear when a customer moves from sales to service to insurance.

  • Capture
  • Qualify
  • Sell
  • Service
  • Renew
  • Upsell
Lifetime customer lifecycle: Sales → Service → Insurance → VAS → Used Cars → CX
Guaranteed business impact

10X ROI, and a dashboard that proves it

Every enquiry, test drive, follow-up and booking rolled up by source, showroom, manager and DSE — so you always know which campaign is earning its keep.

0ROI on every ₹ spent on AUTOSherpa*
0more test drives from the same ad spend
0response time vs. industry average of 42 hours
0automobile dealers already live
Enquiry → Retail Funnel Live
92%
Target vs. actual Tracked by CRE, showroom & campaign, in real time

MOBILE RESPONSIVE | NO APP FATIGUE

Zero Learning Curve. Seamless experience directly on WhatsApp.

Easy for Sales Consultants, Telecallers & Managers from Day 1
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